Flexible Talent
The right shape of team for the work.
From a single specialist on your team to a pod that owns the outcome. We size the team to the work, not to a headcount target.
Progression
From supplying a person to owning an outcome.
Each step moves more delivery responsibility to us.
01
Advisory
A senior view before you commit.
02
Flexible talent
Specialists who join your team.
03
Capability pod
A lead and a team that own a capability.
04
Project delivery
A defined scope delivered to a date.
05
Managed service
Systems run against service levels.
Talent-led
People who join your team.
You direct the work. We find, screen and support the specialists.
Advisory
Short advisory engagements and working sessions with a senior practitioner.
Best when: A senior view on a decision before you commit budget.
Flexible talent
Contractors and contract-to-hire specialists who join your team and work your way.
Best when: A specific skill on your team for a defined period.
Direct hire
Permanent placement with technical screening by practitioners.
Best when: A permanent hire for a hard-to-fill role.
Outcome-led
Teams accountable for the result.
We own delivery against measures agreed on day one, and report on them every two weeks.
Capability pod
A senior lead plus a small execution team that owns a capability and reports against agreed measures.
Best when: A capability delivered end to end, without building a team first.
Project delivery
Fixed-scope projects such as an integration, a platform extension or an agent pilot.
Best when: A defined scope delivered on a timeline.
Dedicated team
A stable team across the US, LATAM and India working as an extension of yours.
Best when: Long-running capacity that works as part of your organisation.
Managed service
Monitoring, incidents, upgrades and small changes for platforms, integrations and agents.
Best when: Systems kept running and improved after launch.
Ownership
Who owns what.
| Responsibility | Talent-led | Outcome-led |
|---|---|---|
| Day-to-day direction | You | TalentXM lead |
| Delivery risk | You | TalentXM |
| Quality of the deliverable | Shared | TalentXM |
| Priorities and roadmap | You | You |
| Reporting | Timesheets | Measures agreed on day one |
The pod model
One lead. A small execution layer. Clear ownership.
A senior lead carries the brief and the quality bar. The execution layer delivers the work.
Lead layer
Senior pod lead
Owns the brief, the quality bar and the fortnightly readout.
Execution layer
Builder
Execution layer
Builder
Execution layer
Specialist
Execution layer
Specialist
Global delivery
US · LATAM · India.
United States
Engagement leadership and client-facing roles, based from Columbus, Ohio.
LATAM
Nearshore engineering in overlapping US time zones.
India
Engineering depth and extended-hours coverage.
The first call
Four questions we will ask you.
Q1
What are you trying to deliver?
Outcome first, role second. We shape the team around the deliverable.
Q2
What is the timeline?
Sprints, quarters or open-ended. We size the lead and execution layer to match.
Q3
Where does the work live?
Inside your stack, alongside your team, with your SSO and your tools.
Q4
What does success look like?
We agree measures on day one and report against them every two weeks.
What is the difference between talent-led and outcome-led?
Talent-led models add people to your team and you direct the work. Outcome-led models make TalentXM accountable for a result against agreed measures.
How quickly can a team start?
It depends on the skills and the model. We agree a start date during scoping and do not promise one before we understand the work.
Can we move from one model to another?
Yes. Many clients start with a specialist or a project and move to a pod or managed service as the work grows.
Structure My Team
Tell us about the work.
Share the skills and timing you have in mind. We will propose a delivery model and the people for it.