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TalentXM

Services · Enterprise Platforms

Make the systems of record ready for AI.

AI is only as useful as the platforms it reads from and writes to. We implement, extend and stabilise ERP, HCM, CRM, EHR and MES so the data is clean and the workflows have a place for automation to live.

Capabilities

What we deliver.

ERP

Finance, procurement and supply processes on SAP S/4HANA and other ERPs, including the vendor and accounts payable flows that AI assistance touches first.

HCM

Workforce, payroll and onboarding configuration, with the data hygiene needed before any employment-related automation is considered.

CRM

Lead, account and service processes in Zoho CRM and comparable platforms, built so sales and service teams trust what they see.

EHR

Scheduling, registration and clinical operations workflows around the EHR, using sandbox and API access where the vendor supports it.

MES

Shop-floor execution, quality records and maintenance systems, connected to the asset and engineering data that sits beside them.

Platforms

Platforms and standards we work with.

Each tag shows our evidence level: tested in a proof of concept, designed for, or team delivery experience.

Platforms

  • SAP S/4HANADesigned for
  • SAP AribaDesigned for
  • Zoho CRMTeam experience
  • athenahealthDesigned for
  • CMMSDesigned for

How this connects to AI

Every agent we have validated reads from or writes back to one of these platforms. Getting permissions, field mappings and audit trails right here is what makes an AI pilot safe to extend.

Related

Validated POC

AI Agent

AP Vendor Email Assistant

Problem
AP staff read every vendor email.
How it works
Reads vendor emails about invoices and payments, looks up the status in finance systems and drafts a reply for an AP specialist to send.
Industry fit
Cross-industry · Accounts payable
  • Workato
  • SAP S/4HANA
  • SAP Ariba
  • SAP BTP
View agent
Validated POC

AI Agent

ScheduleXM

Problem
Requests arrive by phone, portal and email.
How it works
An appointment scheduling agent that understands a booking request, finds suitable slots and prepares the booking for confirmation.
Industry fit
Healthcare · Patient access
  • athenahealth
  • Large language model
View agent
Validated POC

ML Model + assistant

Machine Health Monitoring

Problem
Telemetry sits in historians and spreadsheets.
How it works
An anomaly detection model watches equipment telemetry. An assistant explains what changed and drafts a maintenance request for a planner to approve.
Industry fit
Manufacturing · Asset operations
  • Anomaly detection
  • Microsoft Copilot Studio
  • CMMS write-back
View agent

Delivery models

How we can deliver it.

Capability pod

A senior lead plus a small execution team that owns a capability and reports against agreed measures.

Project delivery

Fixed-scope projects such as an integration, a platform extension or an agent pilot.

FAQ

Enterprise Platforms: common questions.

Do you replace our current platform?

Rarely. Most work is extending and stabilising what you already run so that integration and AI work has a reliable base.

Can you work inside our vendor's sandbox?

Yes. We prefer to build and test against a sandbox or non-production tenant before anything touches live records.

Who owns the configuration when the engagement ends?

You do. Configuration, documentation and runbooks are handed over as part of every engagement.

Discuss Your AI Priority

Talk to us about enterprise platforms.

Tell us about the workflow and the systems involved. A named person will reply.

The workflow, the systems involved and what a good outcome looks like.